Reliable reviews about FxPro, real-life currency traders report on FxPro in forex forums, otzoviki and sites of traders. The negative result of working with forex kitchen FxPro, evidence of extra-legal actions and deception of clients by the FxPro dealing center: facts of non-return of funds to FxPro clients, problems with withdrawal of funds from FxPro, plum payments at Forex dealer FxPro. Indicators of the kitchenness FxPro and legal aspects of the work of the Forex kitchen FxPro. FxPro official website - fxpro com

Critical reviews of the FxPro dealing center, paid reviews of FxPro, examples of threats and criminal steps of FxPro broker, divorce and scam of FxPro players, FxPro offshore jurisdiction, signs that FxPro is scammers, non-compliance with contracts and terms of trade of FxPro, game broker FxPro against the forex trader, complaints against FxPro, license FxPro, financial regulator FxPro, classes and kidalovo in FxPro, representative office of the brokerage company FxPro

For a quite long time, FxPro has been known as scammers. In a case you still have money on the FxPro account, please URGENTLY withdraw your money to prevent stealing by these scammers!!! FxPro’s reputation in the Forex community is VERY, VERY bad!!!

You know that a broker FxPro is a fraudster. You will watch the video and find out about the fraudulent activities of the company FxPro.

FxPro Scammers stood their major client up for the huge sum - 160 000 US dollars

FxPro scammers continue to fool their clients. In this particular case, the $160K fraud was done to a foreign client, not the Russian one. The amount of the client’s deposit was 450,000 USD. The amount of losses was $160,000 - stolen due to the fraud with the exchange rates by Fx Pro team. The next big question is will FXPro scammers withdraw the remaining funds left on the client’s wallet? The firsthand complaint is given below.

It is strongly not recommended to deal with Fx Pro by no means. These guys will surely fool you without any hesitation. FXPro scammers seem to enjoy cheating people. So, we advise reading the reviews published below to understand in detail who these guys from FxPro really are. When it comes to our opinion, we leave a VERY negative review about FxPro with a recommendation to URGENTLY WITHDRAW MONEY FROM FxPro accounts !!!

If these nasty scammers from FxPro have already robbed you, then please leave your negative feedback. Leave your e-mail in the feedback form below and wait for our response.

If these scammers got you fooled, consider sharing your unpleasant experience to prevent FxPro thieves from stealing money from other traders in the future.

Beware of FxPro Scam Broker

A Spanish-language review of FxPro was found under a video clip about these Forex scammers. The author of the publication warns everyone about the lying company Fx Pro. FxPro steals clients money.

The story telling how FxPro scammers along with Kokoc Group and judge Dubrovskaya Elena Vladimirovna solved the case

Well, for the second time we have noticed the strange behavior of a certain judge of the Russian judiciary system. We talk about Dubrovskaya Elena Vladimirovna, the judge of Commercial Arbitration Court of Moscow District. In the name of the Russian Federation, she prohibited the distribution of the information published on this page.

  FxPro is a scam !!! They attacked with the help of the Russian Themis along with Kokoc Group

Let us introduce the main heroes of this story - FxPro scammers. What can be said, they did not come up with anything better than to sue and restrict the distribution of this page in the Russian Federation in the court of the Russian Federation and personally by the judge Dubrovskaya Elena Vladimirovna on behalf of the Kokoc Group (aka Media Guru). Not easy to say this since it seems to be a miracle but these FxPro scammers managed to do this trick. Read the proofs of this scheme in the screenshots below.

Let’s talk about the consequences:

- It was hard to remember that there was a video channel about FxPro scammers and the review that was deleted by YouTube admins. That is why we need to study the entire article that was published on this video channel in parts;

- after FxPro’s success in the court, an official group appeared on VK social network;

- their official group appeared on Odnoklassniki social network as well;

- the official Twitter account was created;

- and Instagram FxPro account was created;

- and there is an official MyMail.Ru community of FxPro as well.

So, we can say that the new "achievements" of FXPro will occur very soon ...

  Kokoc Group decided to launder the reputation of FxPro scammers in the courts

Take into account that Kokoc Group consists of marketing guys who decide to launder the reputation of FxPro scammers. They were the guys who published the information about the decision of the judge Dubrovskaya Elena Vladimirovna. They also became the source of information about this trial’s decision - done by the judge Dubrovskaya Elena Vladimirovna with legal support of the Kokoc Group and Media Guru .

Speaking about the legal consequences for Kokoc group, the posts were written about each brand they own and the links are provided in the separate posts about Kokoc Group’s and Media Guru’s websites (see the links above). In any case, the war against FxPro and Kokoc Group will be quite expensive, because FxPro is already disqualified and will be systematically destroyed by all available means, and the Kokoc Group may be forgotten by the Administration, or maybe not. In any case, if any complaint about one of their brands is submitted, both companies will cease to exist. In general, the consequences for the Kokoc Group will be not that harsh as for FxPro.

For now, we leave a warning for Kokoc Group and Media Guru, not the intrusive one.

If Kokoc Group, Media Guru and a number of their other brands do not value their reputation, then we will make sure to provide a bad reputation for their deeds.

  Is the judge Dubrovskaya Elena Vladimirovna a BRIBETAKER???

We explain, FxPro scammers work legally under different brand names and they are protected by the jurisdiction of Cyprus, The Bahamas, The Marshall Islands, etc. And these scammers bring the legal action upon the website in the Russian court, arguing that the website didn’t post the truth about FxPro scammers.

Yes, right now scam artists like FxPro can go to a court of the Russian Federation in order to ban the online information in Russia. And judges as Elena Vladimirovna Dubrovskaya, without understanding, grant “indulgences” to different scammers. The FxPro trial was her second case, the first case was with the scammers Aykyuopitson. The resolution of the Russian Federation court is given below.

As for the judge of Dubrovskaya Elena Vladimirovna, we don’t think that someone paid her a bribe and she’s a corrupted person, however, the judge didn’t consider that the page was created about the FxPro subsidiary in Cyprus. And this page apparently disappeared along with the money of their clients, so the scammers had to sue on behalf of an offshore company located in the Bahamas. We could not find the photos of the judge Dubrovskaya Elena Vladimirovna, even on the official website of the court where she allegedly works.

As for the public income of the judge Dubrovskaya Elena Vladimirovna, she seems to be an honest person with a modest income. Our purpose is not to dive too deeply into the mind of bribe-takers - this service is not against judges, the service is against offshore scammers who rob people by the thousands of dollars.

As for the service’s audience response about the judge Dubrovskaya Elena Vladimirovna, it is simple - posting of the public information and the fact that judge Dubrovskaya Elena Vladimirovna granted an “indulgence” to the offshore scammers operating on the Forex market who do not even have a license from the Central Bank of the Russian Federation - well, Dubrovskaya Elena Vladimirovna surely received a lot of negative feedback and we wish luck to her future clients.

  FxPro scammers have already tried to pushing the page out of the search engine ranks

We also want to tell that for a long time we have been seeing the attention to the post about the FxPro broker, probably from black SEO specialists, who are trying to manipulate the top rankings of search engines through manipulation. Unfortunately, their actions have already worked with Google. Everything is more complicated with Yandex.

Below is a screenshot of Yandex Metrics, where it is obvious how the behavioral factors for this post were artificially reduced. For this reason, this post was transferred to the separate official website FxPro - http://fxpro-scam.com

  The result: the official FxPro website was blocked in Russia by Roskomnadzor

So, here’s an example of how FxPro scammers in Russia are trying to remove the information about their scams with the help of other scammers from Kokoc Group and the corrupted judges and legal organizations of Russia. In this case, we can’t claim that a bribe was brought to RosKomNadzor, it seems that FxPros has nothing to deal with this.

The proofs how FxPro scammers didn’t pay money to their clients

For a Forex broker, the worst thing is to have a scam reputation. And FxPro is scammers. The end of the story.

But for a trader, the worst thing is that when brokers do not let them withdraw money, and it happens quite often with the clients of FxPro. FxPro takes and does not let traders withdraw their money, and this concerns the clients with relatively small sums like a few thousand dollars and major clients with dozens and tens of thousands of dollars on their accounts. FxPro scammers do not care whom to fool, their principle is simple - the more suckers they fool, the better it will be for everyone, especially the suckers, they’ve become smarter thanks to these scammers - the "good" broker FxPro. In general, be careful, do not repeat the mistakes of those who were already scammed by FxPro.

  FxPro broker is the "kitchen" that stole from their clients up to $ 50,000

Once FxPro "kitchen" robbed their client for the sum 50,000 dollars. How did they do it? Yes, it is very easy to remove a pending order if you have access. As a result, the client’s account received a big minus. It should be mentioned that allegedly their website has the protection against the negative balance - then how did the trader’s account receive a negative balance? That is is a big mystery. The client is determined to sue them, but taking into account where FXPro is located, it is not easy to do. That’s why carefully read the reviews of their former clients before you trust FxPro your money.

  Another client of FxPro lost $ 30,000 from his account

Another client suffered from the theft of a smaller sum (compared to the previous trader) - he lost $ 30,000 of his trading account. He received no explanation from FxPro why his money disappeared from his account.

  FxPro took $ 4,000 from another client

Another client writes that the broker just deleted the surplus on his account, but in addition to such actions, they also stole $1,000, which the client deposited on his trading account. Be careful and do not make such mistakes - keep your money away from scammers.

  FxPro Financial Services Ltd did not pay $3,000 to the client

The next customer lost $ 3,000 because of them. The money was transitioned upon a withdrawal request, but dollars were not transferred to the client’s account. The attempts to find the lost money did not bring any success and the author has nothing left to do but to place this information on as many forums as possible.

The same trader warns that FxPro, feeling untouchable, will steal from their customers without leaving any excuse.

Here is another forum where the trader advises to stay away from scammers. They steal customer’s money and explain this fraud by the hacking of their system.

Then goes remarkable feedback from FxPro CEO, who accused the client being guilty in the disappearance of his money. This scammer just frankly laughed at the loss of the trader. Agree, that it is not acceptable behavior for a person who occupies the leading position in the company. After this post, we personally lost any confidence in these guys. Do not trust your money to these incompetent managers.

Other participants of the discussion have the same opinion, here is one of the examples of how the CEO of the Russian office of FxPro mocks cheated people.

In most cases, the client’s money is not transferred to the market by "kitchens" and FxPro is not an exception, they do not bring their clients’ transactions to the real forex market. Read carefully the information and feedback about the actions of FxPro broker, make your conclusions about the possibility and impossibility of working with them.

  FxPro delays the withdrawal of the client’s profits - the sum of 2,440 dollars

Another victim writes that the scammers from Fh For some reason didn’t pay him money. The client supposes that he has money is in English banks, but it seems to us that the money is in glass jars at FxPro, because they work ONLY TO DEPOSIT YOUR MONEY !!! And they will steal and won’t even blink an eye - this thought is absolutely true, there are a lot of such examples above.

  FxPro client lost $ 2,000 at his account

The surprise was waiting for the FxPro client when he turned on PC in the morning and checked his personal account. 2000 dollars were taken from his account. And it is not possible to return them, because the stolen sum of money was conducted as a negative transaction. This is how a person lost a large amount of USD without even turning on his computer.

  FxPro did not withdraw $ 490 from a client’s account

Consider the case of the FxPro client who could not get his 490 dollars. In fact, the sum is not large and there should be no problems, but not if you are dealing with FxPro. The money was quickly taken from the account, but the sum wasn’t transferred to the WebMoney service, despite the fact that a lot of time had passed. The support service of FxPro blames Webmoney, saying that they are not responsible for their client’s loss of money. At the same time, the trader did not receive an apology from them.

The author has attached a screenshot of how he canceled the withdrawal of the sum.

As a result, after a long trial, the money was returned to his account, but in smaller sums.

Check the screenshots to withdraw the funds from February 29 and March 1. Where did this difference come from?

Well, it is very simple. The support explained such trick by the difference in exchange rates. But why was the request not processed at the rate when the client filed it, but at a different rate? Why did the trader lose a certain sum of money because of the weekly downtime? The feedback from the representatives of the FxPro was not given, they just decided to ignore this fact. But what if the sum of the withdrawn money by the client is not $490, but $ 50,000, then the losses because of different exchange rate will be significant. So keep this in mind if you want to try trading with FxPro. You will have to pay with your wallet for their mistakes.

After a couple of weeks, the FxPro client makes a request for withdrawal again and, magically, the payment is delayed again. Seriously, they stand for an international holding, it looks more like a "kitchen" of a totally new level. But not the European level of quality, that’s for sure.

  FxPro broker did not withdraw $ 200 upon the client’s request from the trading account

The next FxPro client could not withdraw 200 dollars. And only after a constant reminder about the withdrawal of money, the FxPro support service notified that a mistake was made with his requisites. However, the trader did not receive an apology or his money. That is why when trading with FxPro, keep in mind that this situation can happen to you as well. This case does not increase the rating of this broker but does quite the opposite. You should not trust a company that makes the mistakes in client’s requisites and then you have to expect your money to be hanging somewhere.

  Fx Pro has not paid the money during 4 months

Another client has been waiting for 4 months to withdraw money from a Forex trading account. FxPro employees clearly cannot answer the question where the money went. In addition to this account, the client has not received money due to the quickly expanding spread, which significantly different exchange rates compared to other brokers. The most amazing thing is that the client tried to trade with them more than once, thinking that the whole situation was his mistake. But the fact about the broker’s scam is obvious - draining and not withdrawing the client’s balance.

Do you think that only one person got this unlucky? There are other victims who also didn’t get money, but the company simply stole money from them.

  FxPro client rejects withdrawal requests for various reasons

Then the outrageous facts of absent payments explained in the complaints from FxPro customers were supplemented with the new information about how these scammers cancel the money withdrawal requests. The client’s request was canceled for various reasons, for example, strange inconsistencies of facts, although the replenishment of the account went without problems. A surprise for the trader is that it was impossible to withdraw money in the same way as he had put money to his FxPro account. If a year has passed since the trading account activity, FxPro customers receive an offer to withdraw their money only by wire transfer, while the trader will have to pay an additional commission for withdrawal. This suggests a natural conclusion that the broker in every way impedes the withdrawal of money of their customers since the accounts of this broker will be merged sooner or later due to an error or with the help of "kitchen" methods used in various ways by FxPro.

  FxPro has taken the left money after the client managed to withdraw the part of his balance

The client after the withdrawal of a small part of his money from the FxPro account has lost another part left on his balance. Logging in to his personal account backdated two losing trades. The support covers the company’s frauds and continues to post bulls**t to the customer. Make sure to withdraw to all money from your balance at once.

  "Kitchen" FxPro has blocked a real account of the client without giving any explanation

The broker has scammed another client by blocking his access to the real account. What does it mean? I think it is not necessary to explain that at one moment the trader lost all his money on the blocked account. The company did not inform him about this, did not even bother to give even some reason justifying such fraudulent actions. They have just taken this money to their platform.

Administration of FxPro threatens with the brute law enforcement force because of posting this article

So, today a person with the nickname kostin_dmitriy a.k.a. Dmitry Kostin wrote to us via Skype, introduced himself as: "I am the head of the company [FxPro] in Russia", "Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра. is my email" and he explained that he did not like this article.

And what do you think this guy wrote? Well, he began to threaten - like we can deal with the certain BSTM law enforcement organization working in Russia (some kind of private police), i.e. the guys from FxPro bribed law enforcement organization are apparently in their pockets, if they can openly declare to the first person they have such support, being the head of FxPro company in Russia, it seems to be the regular threatening method for FxPro broker.

Then goes the information worth thinking for those who are still having money on FxPro accounts:

- Do you know for sure that you have more administrative resources than FxPro? Even if I were the main security official in the country, I would have withdrawn money from FxPro;

- let’s go further, are you sure that even if the guys from FxPro fool you and probably you will be able to reach the Supreme Court, that the guys at night won’t come to your house, and won’t take you to the nearest forest to discuss some business? It is necessary to understand that FxPro guys can be dangerous, they do not just steal money, they have bribed many Russian legal organizations and have a brute force to shut up anyone by means of threats and intimidation.

Further, this dubious CEO was sending threats and clarified that he is not a simple guy, but a director. We decided to send the information about the online chat to the mentioned email. We have nothing to hide and sent him the chat history to prove that this email was actually his email box and then was silence. As a result, the answer came the next day when he wrote in Skype, there is no answer, there is no confirmation that he owns this email, there is also no such email on the official FxPro website, well, or we just didn’t see it, I don’t know, but it is important to understand that it will be interesting if this Skype guy is still the CEO ... let’s call him that way for now.

If this threat really comes from the CEO of FxPro in Russia (and it turned out that he is actually the head of this "kitchen"), then either he doesn’t go "skiing" (this is a Russian expression), or I don’t understand something ... but one thing is clear if I were a FxPro client, the most useful thing you can do in this situation is to withdraw money from this broker. Prevent threats and the guys writing you strange things online, although we may not understand something and that was a huge misunderstanding (it was not).

We understand that our FxPro-related story is just beginning, and we will probably need comments from the head of their major office (the Russian office is just sending us threats like real bandits), which will explain the behavior of this “CEO” or former CEO, and will clarify the whole situation at some points. The settlement procedure is posted here: forexaw.com/l1792 and we also let everyone speak, not only the unsatisfied traders but also let the "kitchens" share their opinion, even if they behave like bandits.

If all the posted above information is true, and we think the screenshots of our online chat with these guys confirms our opinion on this broker, then it’s time to withdraw deposits, otherwise, the bandits sent by FxPro can come to your house knocking at night. Guys, you just need to make money, why do you need some bandits from FxPro chasing you? As for the reviews that we post - well, people send us this info and we publish it, we are simple people who use proofs and facts when we talk about anyone in a negative way in public.

  The funny chat with FxPro CEO goes on

And now the sequel to the previous story, it turned out that Dmitry Kostin really wrote us on Skype, to use, ordinary people, and really began to threaten us PERSONALLY with his own power methods and brute force - he confirmed this by himself (in response to our message to his official email).

The FxPro head office is fxpro.co.uk, it is the official website, as I understand it, is NON-affiliated, and the head company has confirmed that bats**t crazy guy is really their representative or the director/CEO - call it as you like. The result of the following chat with the Support Service of the head office: we were told that the official position of FxPro would be sent to our email address (when the position will be given then we will publish). They explained that Dmitry Kostin is indeed their employee, they also explained that they would give this information to the leaders in the company, and will treat our request with maximum attention.

  And why this article caused so much interest from FxPro?

Let’s start from the very beginning, we decided to look at and check the facts in the article, divide it to the different blocks, double check the sources, etc., in other words, we were ready for the attention and beef, so to speak, and what we found ... there were a lot of positive reviews of the same type (whether they were written for money but was too typical because FxPro is probably greedy), somewhere in September the process of clearing the reputation of FxPro began, not very professionally, apparently, and even with threats against us.

Also, since September, some clients are complaining about the removal of their negative reviews, probably FxPro launched a powerful advertising campaign.

  FxPro scammers are also the founders and owners of Olymp Trade

Information that FxPro scammers created another fraudulent organization - Olymp Trade - came from FxPro employees, we will not call their names and emails, but that’s the reality, the company is ratted out by their unhappy employees.

Confirmation of the theory that Fx Pro scammers and Olymp Trade appeared when a strange activity was noticed regarding this site and the official site of Olymp Trade, the statistics on both strangely coincided - both the hacking attack time and the intensity of the attack.

Below are the indicators of the Olymp Trade resource - you can easily see how both sites and main pages decrease their behavioral indicators, which indicates the work of the same specialists in black SEO techniques.

The conclusion is extremely simple - both companies are managed from a single center/office, and the companies got red handed on the fact that they hired the same specialists to solve the issue with pushing the articles with negative reviews about them from the search engine rating, using the same methods, in order to improve the bad statistics of both websites of FxPro and Olymp Trade.

ЗАМЕНИТЬ КАРТИНКУ

A similar scam situation was with Saxo Bank and Dukas Kopi, as it turned out, these 2 companies (working as banks) - they are also partners and made the same foolish mistake by making very similar complaints at the same time, and gave the information about the work of one legal department to both companies.

  Another complaint to the official site of Olympus Trade (FxPro)

The fact that FxPro scammers are closely related to the OlympTrade, as we wrote above. This time the complaint was registered from the side of FxPro, on the Kalita Finance website. The complaint of scammers is posted below. Please note that the scammers from FX Pro and OlympTrade are connected and this is the best proof - check below.

Examples of problems with the withdrawal of money experienced by the clients of FxPro

For any trader, the main point of working with a broker is the withdrawal of money from a trading account. However, in most cases, customers have to face various problems on their way to withdraw their money from FxPro accounts. Often, customers of the "kitchen" complain that they are satisfied with endless additional identity checks, the withdrawal procedure is stretched over a long period of time. It happens that a trader is faced with aggressive persuasion by the company’s employees not to withdraw capital, but to invest it in a new deal. Or, for example, many people are familiar with the situation when the broker reports that the money has been sent to a bank, but they do not reach the recipient. After checking the reviews of real customers of FxPro, we can conclude that they work on the operation of "kitchen", creating problems with the withdrawal of funds to their customers. Below we have gathered the complaints from traders who are faced with problems.

  Money put 6 months ago to the account FxPro are not accessible for withdrawing

The client of FxPro broker faced the problem of refusing his request for withdrawal of money on his account.

It turned out to be an item of their policy. There is a rule at this "Kitchen": money transferred to the account from a credit card after 6 months cannot be withdrawn. So keep this in mind if you decide to work with them.

  FxPro is changing the policy for withdrawing money for the broker’s benefit

The client of FxPro received the notification about the closure of the requisites of WebMoney, and in order to withdraw money, he should send them a copy of his passport. An interesting fact, it turned out, they let withdraw the money in such a method, and they remembered that it was necessary to demand a passport... Naturally, this notification alerted the client. In addition, FxPro didn’t offer any solution, since Webmoney is the only possible way to withdraw money for the client. it is a common scamming scheme the broker uses to fool clients.

Another user also noted that FxPro constantly changes the conditions for withdrawing money for their clients, which intentionally complicates and delays the procedure for withdrawing money.

  The problems with adding money to FxPro Financial account

The next trader had problems with transferring money to his account at FxPro. His money was withdrawn from a credit card, but they did not come to the merchant’s account. The call to the support service the problem was not solved immediately, which undermines the credibility of the company as a reliable partner. Should you trust large sums of the "Kitchen" that already loses money even at the time of transferring to the account? In our opinion it is not necessary, it is better to pass by such brokers. As the saying goes, if money is safe, you sleep safely.

Another customer tried to withdraw $10 and did not receive this little sum due to a "technical failure". And again FxPro did not warn its customers about delays, In this "Kitchen" you need to monitor everything, they don’t have a tradition to notify clients about the problems.

  FxPro does not inform the customers about technical failures when crediting money

Another client of FxPro suffered from the same problem when transferring money did not come to the account. As it turned out, they do not follow this process at all. That is how it works, if the client does not appeal to them with a complaint, they will not inform anyone about the problems. Perhaps you will not have to understand...

  The problems with FxPro "kitchen" start when money is withdrawn

The trader found it necessary to caution future and current customers of FxPro that problems in trading begin when they try to withdraw money, and a lot of problems and nuances accompany the withdrawal process. You should not learn from these mistakes, it is better to listen to those who have already dealt with this "Kitchen".

Customers may also begin to demand the additional copies of documents if they are dealing with delaying the payments on their withdrawal requests. At the same time, keep in mind that an employee of FxPro assures that the information is false. However, another trader confirms the author’s post that they still require copies of the passport (colorful copies which are also expensive). The question is why to give such demands if the client has already indicated all information during the registration at FxPro.

The following client complains that there are no problems with withdrawing money, but only when it comes to small amounts. As the sum grows to the conclusion, more and more often it is accompanied by various technical problems. This is a strange situation only for the trader. In the process of transferring money, money is often just lost, and the broker has one excuse - it’s a technical failure in the payment system, we are not responsible for it. Think about who you trust your money. With this "Kitchen" it is impossible to earn money.

However, we think that the clients are most often to blame for their problems with FxPro. Why did they trust their money to the broker with so many negative reviews? Do you think that you are smarter and they won’t scam you? They will! The question is not if but when.

  Cancellation of all withdrawal requests for an unlucky FxPro client

According to the client, FxPro does not change anything, it is greedy for money. For the past year, the trader has been trading with them and during this period of time, problems with the withdrawal of money were occurring frequently. Often, his withdrawal requests are simply canceled. This is how a client waits for his money and can’t wait, but they declare to support him and telling that all withdrawal requests were not received... It’s good that they won’t send money or "lose" it.

  FxPro withdraws money only after complaints to tech support

Often, FxPro clients have to fight for their money to be withdrawn. The following review just proves this statement. A trader gets his savings only after numerous calls to the support service. This procedure causes distress in a person. Why does he always have to call and remind them about the duties that are obliged to be fulfilled by FxPro employees?

  Long-term withdrawal of money to customers of FxPro

Here is another complaint about the long-term withdrawal of money from the client of the FxPro broker. At this time, the waiting period for depositing money was 2 weeks. Of course, there may be various disruptions in the work of payment systems, but suspiciously often such failures are happening when it comes to withdrawing money from customers of this broker.

Of course, traders immediately begin to have concerns and questions. Another client got also nervous after leaving the withdrawal request of $1,000, but in the end, there is not any information about when he will receive money and will it ever happen.

Another FxPro client was not satisfied with the speed of withdrawal from his trading account. In addition, employees of this company often make mistakes in the details and money goes nowhere. In the aggregate, he rated the quality of services provided by FxPro. Do not deal with such "kitchen’ that often delays the withdrawal of money.

Another client also writes that, under various excuses from FxPro, his money w withdrawal was delayed many times. Not all traders get into such situations, someone has no problems with withdrawing money from FxPro, but who knows who will become their victim?

  FxPro on purpose delays the process of withdrawing money

The client of the FXPro company is outraged by the lack of money in his account, he received the delays of withdrawing money for the third day. The broker refers to the regulations in which it is stated that the transfer is carried out within 3-5 days. The question arises, why can other brokers work faster, and here it takes a long time to transfer?

As usual, employees respond by asking for a template to write to those who support them, justifying delays in the regulations. But the trader does not want to continue about the company, the request is filed, and therefore must be promptly processed and executed. If the broker is not "Kitchen", then it will work better.

In addition to this user, under the name Byvaly, is outraged by the complete absence of any information about the movement of his money by FXPro. You will not know at what point the money will be taken out from your account, when money will be transferred, remaining in complete ignorance to the trader can only wait and hope for the decency of the company.

The other participants of the forum do not understand the perturbations of Byvaly user, as he waited 12 days for his money. But this is a personal matter of each client, to wait or demand to speed your withdrawal. And FxPro often has to beat out its money.

The client received his money on the 5th day, everything seems to be in accordance with the rules, but the sediment remains negative. And various kinds of gifts from FxPro will not brighten the ugliness that they follow. It can be concluded that even the presence of a European license does not prove about the decency of a broker.

Another trader joined the conversation about FxPro and notes that in Cyprus everything is done very slowly, and indeed the company is not ready to serve the Russian traders.

Another trader writes that FxPro does not have a normal license since a Cyprus license is a paper certificate, you can buy her without any problems, there would be money. Therefore, it is worth very carefully weigh all the pros and cons, before you decide to give them your money because the risk that you will not get them back will be very, very high.

You should not be surprised, another trader writes, because FxPro registered in its agreement a clause with which it is possible to close any deal at a price well below the stop loss, and if the trader is lucky and the slip was in his favor, then according to another clause, the company has the right to cancel the transaction allegedly closed at non-market rates. Every client can be scammed, no one is protected!

FxPro scams its partners

For its future partners (affiliates), FxPro offers various programs that, in their words, satisfy the needs of a wide range of potential partners on the incredibly favorable terms. Cooperating with FxPro, you rely on a partnership with a strong and fast-growing company, which is one of the market leaders. But in reality, all these phrases turn out to be empty promises. Below we give a couple of examples left by people who have become a partner (affiliate) of FxPro. We have no reason not to trust these people.

  FxPro for no reason terminates the contract with affiliates

Many people deal with the company FxPro not only as clients but also as investors, affiliates for attracting new clients and join other programs offered by this broker. However, you should keep in mind that not only the clients of FxPro but also other employees are at risk. Here, for example, the situation in which the employee partner fell. Without notice, a contract was broken with him, and he is not the only one. Let’s try to sort out the reasons, maybe the partner’s fault here or the company scams people...

Most of all, the person was hurt by the fact that he got no explanation of the reasons why they broke the contract with him. What do they hide? When there is nothing to hide, then a company talks to people openly, but not when it comes to FxPro - they prefer to hide.

This person worked as a partner not only with FxPro but only with this company the situation turned out when he was ignored without explaining why. We think you should not get involved with them not as affiliates or as clients.

  When reaching a certain amount of the clients, FxPro will terminate the contracts of a successful affiliate

The following situation is similar to the previous one. Having signed a partnership agreement with the holding FxPro Group Ltd, the person had to bring new customers and, depending on the success of the latter, he had a profit. Things were not going badly; the attracted clients were trading successfully and at an unexpected moment, the affiliate received a notice that the contract with him was terminated.

The employee of FxPro made sluggish attempts to explain to the affiliate and other reading traders, the reasons when the contract was terminated

However, another former affiliate adds that with all the clients who have withdrawn more than they have brought and the amount of the commission has exceeded the threshold of 10,000 dollars, the company FxPro terminated the partnership agreement. So decide on your own whether to work with them or not, because the traders whom they scam in the first place with complaints will appeal to the person who recommended them to trade at this "Kitchen".

  Investor accounts of clients FxPro are scammed more often than other accounts

After successful trading, the client opens an investor account. And he immediately gets into terrible working conditions. According to statistics, such FxPro accounts are scammed more often and for a large sum, so it’s extremely risky to trust such a broker, the author says.

Multiple ways FxPro Group Ltd uses to scam their clients

The main activity of FxPro Group Ltd brokers is aimed at creating the conditions for the loss of traders. There are many methods that complicate the process of traders, in order to quickly "drain" their deposits. It should be noted that all lost money of customers goes to the account of the broker. At the same time, traders can only read the unsubscribe of support and blame the "unpredictability of the market". The activities of each client are closely monitored and analyzed by analysts of the "kitchen". There is special software that helps track transactions. Initially, a trader is allowed to make a profit, as if “luring”, but as soon as the client makes a larger deposit, then interventions can begin.

Check the popular settings a broker can set for its own benefit and compare what of them are used by FxPro:

- Sleep Time - the function artificially creates delays during the execution of orders. Analysis of the FxPro broker reviews showed that they are actively using this method of draining customer deposits;

- Guaranteed Stop Loss - a guarantee of execution of a stop loss order set by a trader to avoid significant losses. However, the function often remains inactive, as the saying goes, a stop-loss breaks through, as it is not mentioned in the policy confirmed by traders about FxPro;

- Spread Broker Profit Percentage - the option allows you to set a guaranteed minimum amount of broker’s profit from each trader’s transaction, i.e. transactions to the client will not be closed until the indicator is reached by the broker. The scam methods like expanding the spread, slipping, delayed execution and are being taken off the track, we are looking at reviews about DC FxPro - they use all these methods;

- Don’t take broker profit if negative slippage - the option blocks the percentage of negative slippage for the broker, but as a rule, it remains inactive;

- Limit trader profit from positive slippage - trader’s profit is limited while the slippage is positive for him. The client does not even know about this, since such transactions are often simply canceled, and the profit received by the client remains in the company;

- Individual settings of trading instruments - setting the minimum profit to the trader from each transaction for every trading instrument. They are customized individually for every client. This means that as the client’s deposit grows, the difficulties in bidding also grow. Carefully read customer reviews to avoid brokers who actively use this method to grow their capital.

  FxPro may cancel the profits to its customers

When a trader starts to earn a lot of money - the broker simply does not want him to pay. In such a way, the problems with the withdrawal of money from such account start to happen and, in most cases, FxPro steals the large sums of money. For example, the client earned 20,000 dollars from 2,000 bucks, but they did not withdraw the honestly earned money but, instead, they say that the transactions were not made at the market rates. When, with other clients who withdraw not large sums of 200-300 dollars, there were no such problems, although the trading period was the same for everyone. However, a trader who has earned 20,000 dollars received the notification that all his transactions will be canceled due to non-market rates, while others will be closed at the market prices. This is a simple example when you earn more than you need if you are a FxPro client.

    FxPro Group Ltd cancels transactions if members use advisers

The client’s withdrawal request was canceled - FxPro is accusing him of having a bad adviser. Before that, everything was fine, the adviser satisfied the terms of FxPro and then before the withdrawal, the adviser turns out to be not satisfying. Be careful with such a broker.

The response from the company FxPro can be called "a lot and nothing about". If they prohibit, why is it not mentioned anywhere on the site? If they do not prohibit, then why did they cancel the deal? Even more and more questions arise after such an answer.

So the trader specifies if the broker names the reason for the cancellation of profits as incorrect rates and how the program can change them. Especially if we take into account that transactions are brought to the market, and this is precisely what FxPro claims.

The participant of this dispute is trying to find out from the representative of the broker FxPro the criteria by which they attribute this or that transaction to a fraudulent one. When the broker refers to this regulation, then there are no such questions, but during the regulation, FxPro does not have this statement.

Another trader is asking the same thing. If the transaction was brought to the market, which, according to the FxPro employees, is happening, it is not clear why the client did not have more rates, why did they cancel the profit? But as we already know, the company does not bring a deal to the market, but "cooks" them inside the company. What’s next and see in the posts of the representative of FxPro Group Ltd.

Further, the same trader assumes that the transaction is not brought to the market, and therefore cannot be considered an honest broker, but is a “Kitchen”. And we repeat, you can not believe them!

It is further explained that many honest brokers are not afraid of arbitrage trials since the transactions are brought to the market and are closed at the prices of liquidity providers, and when the “Kitchen’s” broker, situations arise when the trader catches the rate’s difference, and they have to cancel such transactions.

The client is outraged by the regular sample instead of a response of the representative of the company FxPro, that the arbitrators are damaging the server, for this reason, they prohibit them.

The next participant in the conversation also expresses his total disappointment. The fact of the cancellation of his transactions due to the use of advisers is very bad for a company’s reputation. This only confirms that it acts as a "Kitchen", cooks and twists the transactions without bringing them to the market.

Another trader is wondering, who does inflate the arbitration? FxPro or the suppliers. Perhaps it was the suppliers who recalled the profit, so the office had to go to a scandal discrediting of its reputation. Do they have no shame at all?

The client who has found out the liquidity providers is wondering to the representative of FxPro, and the bank will confirm the cancellation of transactions? Judging by the fact that there was no response, it is unlikely that the bank canceled the deal. It is clear here and so, the deal was not brought to the market. The rates were used as a demo version, which is why the trader caught the difference, for which the deal was canceled.

Another trader writes: it is clear when the price slips because the order was given to the liquidity provider, and his prices at the time of closing may already change, but in any case, there could be no cancellation of an already closed order. This is simply a fact of fraud from the side of the broker, and we are of the same opinion.

Next, the client makes an assumption that the Prime Bank apparently gives out incorrect rates, that you have to cancel the transaction.

And then it turns out from an employee of FxPro that he is not obliged to execute transactions in the obligation of the prime bank, he has other tasks. What can we talk about with such a representative? What tasks should a liquidity provider perform? More delirium from FxPro’s official employees is posted on the special forums.

Any accusations must be proved by facts, and in fact, the company FxPro accused the client of the arbitration without any justification, canceled the profits and blocked the accounts where his money remained. This is not the way things are done, especially if the office is threatening European quality.

For a further due, the trader complements the post with the reasoning that in such a situation there can be any newsman who even accidentally got into the difference in the rates, and the broker has closed and paid for the order to its client.

To these accusations, a FxPro representative replies that millions of transactions are made, but orders are canceled and no one has any complaints about these transactions. The client parries that the news advisors work on the same principle and work at the same time, then they all have to be canceled, and if one adviser got into the difference, then the others should have got into it as well. As a result, we can conclude that FxPro broker cancels transactions for the reasons only known to them since there has never been a really intelligible answer. The discussion branch is quite long, but the representative’s answers boiled down to one thing: that the client himself was to blame for everything, and the regulations do not have to explain or prove anything to him. Should you trust them, everyone decides on his own, but we would not risk giving money to them, this is our personal opinion, based on a detailed study of information about the broker.

    FxPro canceled 90% of surplus orders of a client

FxPro canceled his client’s withdrawal request and then canceled surplus orders for a long period of time. At the same time, they accused the client of using prohibited software. The question appears, why did they silently close these orders and charge them a profit on the trading account, and as soon as the trader submitted a withdrawal request, bah... they found their mistake. The usual "kitchen" move, that would not give the customers the money they have earned.

The user compared the performance criteria of an honest broker and FxPro. By all means, this "kitchen" cannot be called an honest broker.

    FxPro canceled all profits of a trader

Another broker’s customer complains about FxPro due to the canceled profits. He was left with the sum of $43, although the amount of the initial deposit that had been just added was more than $9,700. Only SCAMMERS do this with their customers, so do not trust the advertising and the bunch of positive feedback pre-paid by the broker.

    FxPro cancels profits to customers without any warnings

Most traders are offended that FxPro does not warn about the abolition of profits, just people go to your personal account, and they are in for a surprise. Is it really difficult to send a notification to the email with the reason for its cancellation? This shows the level of care and attention of FxPro about their customers...

  Expanding spread drains the deposits of FxPro customers

They use the system of expanding spread - most "kitchens" do, but also high-quality brokers repeat this action. Usually, the spread widens at night and appears in the news, since the true reasons for spread expansion at this moment are easily disguised as the market movements. How dangerous is such a spread for a trader? Of course, a drained deposit. In this way, the "kitchen" is struggling with profitable customers, especially when the transaction is predicted with a good profit.

    The loss of FxPro client profit due to the expanding the spread was $ 9,372.22

Another client of FxPro was fooled with an excuse of non-market quotes and a strong expansion of the spread. Claims were not considered by the company, gave a reply that all of them under the rules. There is no need to wait for another chat, the trader must simply eat their bulls**t so that he would not be indignant. After considering the complaint by the regulatory organization in Russia, oddly enough, the regulator took the side of the trader and recommended the broker to correct the error and transfer the profit to the trader. However, the money has not been returned to the client. A negative experience is also an experience - stay away from these scammers.

FxPro has earned a reputation as a rotten "kitchen" at the Russian foreign exchange market. The user cited more specifically, what does FxPro performs? Screenshots are provided as they close the deals at the worst prices for the trader, while everywhere they say the opposite, that they work exclusively for the trader. And it turns out only in their favor... We strongly advise you not to trust your capital to these "reputable" brokers.

    FxPro makes a capital by changing the value of the spread

The client of the FxPro has learned from personal bitter experience how traders are scammed with the help of spreads. Do not get fooled by the promotions and advertising of the "Kitchen", in work the main income, but here they will not give you money.

Another client joined the opinion that the broker profits from the spread and with this technique helps to drain deposits to traders.

The following client also mentioned in his review a strong spread expansion. How can you trade normally with such a spread? Everything is done to drain the trader’s account, especially in Russia, where there is no official regulator.

    The spread is extended even on a demo account of FxPro Group Ltd

Spreads destroy not only real accounts at FxPro but also demo-accounts as well. Many traders refuse to work with them at the very beginning of using the services of the broker.

    Spread expansion of FxPro’s trading platform

If you think that these are isolated cases, unfortunately, this is how FxPro scammers earn their profits. Here are some more reviews of traders who have lost their capital due to the spread, slippage, etc. There is no reason not to believe them, these reviews have been verified by the moderator, and therefore have indicated their trading account with this broker.

The trader also mentions the presence of strongly expanding spreads, his assessment of work with this broker is negative, he cannot recommend this company to anyone, it is better to skip FxPro.

    With any market movement, the spread dramatically increases at FxPro - unacceptable

Many people can say that the market does not have a fixed spread, which is normal. But there is a limit to everything, if regularly expanding expands drains the client’s deposit, then it makes sense to continue to feed the "Kitchen" with your money? And the spread is growing strongly after every market movement, the FxPro client mentions. It is totally unacceptable for a reliable broker that is interested in its reputation.

    DC FxPro expands the spread only for the successful traders

Another client didn’t have problems with spreading and slippage appeared immediately... but only at first. In the beginning, the trader had no complaints about how the orders are executed. This suggests that the broker specifically lowers the quality of work for clients who have begun to earn. By the way, many traders who dealt with FxPro mentioned such policy of this scamming company.

  FxPro broker often offers very strange exchange rates

Many traders register the Forex accounts at the website of several brokers. Therefore, when trading, they usually have several trading platforms working at the same time via different PCs, and they can easily see the difference in exchange rates. As a rule, in these situations, the managers of the brokerage companies respond that different brokers have different liquidity providers. That is true, for sure. However, it should be mentioned that this factor should not affect the prices when opening and closing a transaction and does not explain the price jumps at particular moments. It should also be clarified that the difference in prices for one and the same position will not differ significantly, while with FxPro, the rates may differ from other companies drastically.

    FxPro falsifies the rates for their trading platform

The client believes that the incorrect rates at FxPro led to a negative trading result. The balance from the trading account was never withdrawn. Who can blame him in posting this review and losing any interest in the work with FxPro company?

    FxPro clients do not give the right exchange rates

The trader writes that due to the small amounts of the deposits, customers certainly do not bother finding the right rates. However, when there is a big sum is at stake, then you’ll track prices and rates more thoroughly, and just in these cases, customers catch the fraudulent action of brokers who offer incorrect rates. And when they are caught red-handed, the support immediately writes an answer about the liquidity providers, and when the trader asked the question - who exactly supplies liquidity for this position - he receives the answer that this is confidential information. Why? Yes, because it is not profitable, if the trader checks the price at the supplier, the client will have to be compensated for the losses. And "Kitchen" clearly has no plans to return big sums of money and therefore do not give any information.

Another client complains that the FxPro rates are not clear, pending orders are often a subject to cancellation. Trading with them is highly undesirable.

    FxPro provides the worst rates for breaks

The loss of the next FxPro client was over $ 1,700. The broker simply closed the transaction at a non-market price at the time of the price gap. The client’s complaints did not lead to anything, even taking into account the verdict that the trader is right, FxPro did not return the profit, but simply changed the rules on transactions once again and that’s it. Their claims were not reasonable. In our opinion, the broker specifically leaked a surplus of the client, it was for this reason that no one began to delve into his problem.

The answer of FxPro company’s employee reflects the essence of the attitude towards their clients, he simply tried to make a fool of Alexander who doesn’t even know the definitions of what is slippage and what is an exchange rate.

The client did not fall for the mockery of the FxPro employee and explained that the essence is not in slipping but in the rates of the price at which his order was closed.

Further, in general, an interesting turn of the conversation happens, the client’s agreement was changed by FxPro already 8 times due to the change of the legal address, and not fitting it to resolve conflicts in its favor.

The trader is not inferior and is trying to find out for what reason the regular slippage began to occur and the reasons for closing his order at the worse price, as it has been mentioned in the regulations. It turns out that the best price in the agreement is the best for the broker. and not for their clients, they just "forgot" to clarify this in their agreement.

The following explanation of the client agreement by the employee of FxPro clarifies the situation - the office can execute orders at the best price for the trader, but the broker is not obliged to do this. Here is the whole point of the amendment made to the agreement. Once again he convinces that the agreements are being rewritten only in order to be able to explain to the client that he is a sucker who has been scammed.

Then Alexander got an explanation that different situations of price fluctuations are possible at the market, therefore the broker offers the prices to bypass these movements, but at their discretion.

This discussion was posted on many sites. At one of these sites, the trader writes that when the spread reached 50 points, 100% of the customer’s money on the account was drained. But for employees of the "Kitchen" such spread is considered "quite decent".

Next, the client provides a comparative analysis of the company FxPro o and other brokers, where FxPro broker is obviously losing.

    Non-existent rates are used by FxPro Group Ltd to drain the client’s deposit

Another trader suffered because of FxPro - they opened a deal for non-existent rates for him. The technical support refused to recognize the transaction at the non-market price and to return the stolen deposit. We would be very surprised if the matter will be decided in favor of the client, and since the "Kitchen" is not profitable, then everything makes sense - a typical scam.

    Interrupted rates of FxPro at night

The client warns that at night there are often interruptions of the exchange rates, sometimes you should wait for 5-15 minutes.

  The candles breaking the stop orders of FxPro customers

Let’s look at what a stop order is and what threatens the trader if he doesn’t work. The main purpose of stop orders is to bury a deal in time when the trader does not exercise any control over the market. By installing such an order, losses are minimized at the maximum permissible level. Such a situation helps to minimize losses and prevent a complete drain of the deposit. In addition, such an order allows you to get the planned profit. Therefore, if it does not work, or it works from a candle, then it’s not difficult to understand how it threatens the customer. For the "Kitchen" it has become one of the most common fraudulent methods, with the help of which the closing of the positions is performed, and the trader partially or completely loses his deposit. And now let’s see how in practice this method is applied by FxPro broker.

    The FxPro client lost $ 500 due to beating stop-loss at the trading platform by FxPro

Another client had to say goodbye to his money when trading at FxPro’s platform. The situation is banal: when the prices began to rise and the trader promised a big jackpot, the candle closed the deal with a minus, and then slightly continued to grow, only now the trader has already lost almost $500. As always, those support service found no reason to admit the transaction as invalid and return the money to the client. When trading at FxPro Pro, one cannot be sure what exactly happened and why he or she lost money.

    FxPro regularly drains the customer’s accounts with candles in the bidding process

A trader who trades with different brokers at the same time can easily fix the candles on charts given by FxPro. However, the candles are absent on the third-party charts and this fact does not add reliability to the reputation of the FxPro broker.

Another client writes that trading in the company FxPro is simply not possible, the spread grows regularly, candles knock down the feet, slippings when opening and closing orders reach significant sizes. The pissed trader advises avoiding FxPro at any cost.

    Forex "kitchen" FxPro demolishes customers’ short stops

The next trader warns that it does not make sense to place stops with the broker FxPro because the British liquidity provider has software that helps to cease the short-stops. Deciding to trade with this "Kitchen" do not expect that you are lucky enough to avoid this scam.

    FxPro Financial Services platform is set up to drain customer’s money by knocking down the stops

Another FxPro client got into a similar situation, during the lengthy proceedings the broker still went to meet the trader, but this did not add any inspiration to work with them. The verdict of the trader - stay away from FxPro.

    Putting stops at FxPro is meaningless

Placing a stop loss with the FxPro broker is pointless, says their former client. After six months of trading with them, the situation has not changed. There were regular freezes, stop orders did not work, they did not provide any support for those problems. To save your money, do not mess with them.

Another example of how this broker drains the client’s accounts with the help of stop orders, more precisely when they are not regularly triggered. At the same time, the support service does not see any problems; according to their reports, everything is going smoothly. They will never prove their own fraud.

The next author also writes that the broker deliberately drains customer’s money by breaking a stop order. Whether it is worth repeating the mistakes of these people, it is up to you to decide, but in my personal opinion, one should not repeat the same mistake.

    FxPro on purpose moves prices on the stops

The client has faced the problem of incorrect stop triggering, and only with FxPro broker. All this discourages any intention to trade with this broker.

The following client is also unhappy with the quality of work at FxPro. As a result, he wrote a complaint to the CySEC regulator, but he never received a response on the claim. It is understandable, not every regulator is not interested in the loss of a client in the person of a broker. "Kitchens" regularly pay to the organizations and regulators as well. They recognize the rightness of the trader in very limited and exceptional cases.

Another trader supported the user under the nickname Peter - he also made sure that this broker often deceives his clients during the course of his work with FxPro. Do not mess with them, he makes his conclusion, which we, in turn, also support.

    An example of how stop loss works at FxPro

Another trader at FxPro had a similar case of a change in the price of an open order. He detailed the sense of the question in the discussion thread on the forum of the Masterforex-V Academy. At the same time, he made a claim for the technical support section of FxPro.

However, do not expect any positive decision from the "Kitchen" - this statement was confirmed by the client, the company completely denies its guilt for such situations.

Understandably, failures can happen if these are isolated cases, then there are fewer questions, and in such situations, an honest broker cancels such deals. But here it is not only the frequency of such failures that is striking but also the official statement of the support service. The client received a duplicate response that there was no order in the logs of the closing order. How will it happen if the order was not opened?

The broker did not admit his mistake, in other words, they scammed the client. Logically, if the deal was not open, how could it be closed by a stop? Yes, no matter how, but the history of trader transactions suggests otherwise. These are the miracles happening in this "kitchen".

    FxPro Kitchen can cancel pending orders for customers

On the forum, the trader shares his story how "Kitchen" FxPro drained with his a trading deposit. The situation is similar to many others, at the right time profitable pending orders are canceled and access to the trading account management is blocked. As a result, the damage to the client cost 50,000 dollars. Now there are only 2 ways out, either to accept losses or to prove their rights in court. To this end, he is looking for other victims of similar fraud.

  Delays at closing orders in FxPro to drain customers account

Cheating on slippage dealing centers is very easy and FxPro is no exception. The most important thing to prove a broker’s deception is harder than you think. Slippage is the difference between the actual price of the transaction and the price existing at the time of sending the trading order. In fact, the client has no rights, FxPro has completely secured the company with the agreement and regulations, and will not take the rates from outside organizations into account. If the slippage worked in the client’s plus, the transaction is simply canceled. FxPro will leave the trader with a drained account.

    FxPro cons the execution of trading orders

A trader mentioned that FxPro does not allow trading on the news, besides the large deposits, then the price’s slippage increases the risk of losing everything.

Writing to the support service is useless, they excuse and lie - it is normal behavior for them. However, the same trader may face the fact that there will be different slippage on various accounts. So it’s not how the support service reacts, but the reason for the slippage is still in the software setting at FxPro broker. So keep this in mind when planning to start trading at FxPro, we strongly advise against such a decision.

The next client described the negative aspects of working with FxPro: the lack of anonymity for fulfilling transactions and the strange closure of some transactions, they closed a few transactions with a negative balance for the trader - while at the same time he was trading with other brokers and everything was done with a positive balance. There are no honest brokers in Russia, any DC is trying to deceive a client, but FxPro is the worst one.

    "Kitchen" FxPro closes orders not in a favor of customers

The problem appears not only when a stop order is closed but also the opened orders at FxPro are not at the stated price, which also brings many problems to traders. We can say that this is a market’s fluctuation, that it does not stand still, then the question is different, why all these price slippings occur in favor of a broker? The answer is quite obvious.

    Slippage drains the clients of FxPro

The result of any slippage can be different if it is in favor of the client. Then the trader makes a profit in favor of the broker, then the trader drains his deposit. The next FxPro client lost his money due to slippage during trading.

The next trader also faced the result of a terrible slippage, and, as usual, the support service wouldn’t do anything if the price slipped in the direction of the broker.

Another client could manage only 3 months of trading at FxPro. In his opinion, it is necessary to be a masochist to tolerate their slippage policy.

Another trader mentions the large slippage while the support service doesn’t give a clear answer to why this happens.

    Disgusting execution of orders at FxPro Financial

However, not all dealing center clients are practicing the slippage technique. Frequently, at the beginning of the trading activity, the execution of orders will become a delight, but when the deposit of the client grows, the "Kitchen’s" software is launched and starts to create the delays every 3-5 seconds.

    FxPro uses the slippage in the most fraudulent manner

Another FxPro client writes the same thing because he has experienced several hundred points of slippage experience. To sum up, we can say that the sum of the earned profit will not cover the losses to the client. It is better to avoid such "Kitchens" at any cost.

  Technical problems experienced by the clients of FxPro

When starting to trade with any broker, it is not always immediately possible to say about the reliability of the office, since in most problematic cases the technical support lies and the client also remains guilty. Therefore, you need to know what tricks cover the "kitchen’s" frauds. For example, if your trading platform is ceased, your order just freezes and does not respond to requests for several seconds, or even tens of seconds. Then a person nervously clicks the mouse, and at this time the system plays against you. The following problem can also occur - as soon as you start to get a nice profit, the loss of communication occurs at the trading platform, the connection is restored only when your order has been closed by the stop loss or got worse due to the stop loss. Be on the lookout, this “Kitchen” drains money in such way - one dollar after another. The main thing to prove the broker’s deception is more difficult than you think. Withdraw your deposit while you still have an opportunity.

    The technical methods used by FxPro to drain money from profitable customers

The client complains about the constant fraudulent actions of FxPro company and wonders when and where to complain to stop this scam? Unfortunately, the clients of this "Kitchen’s" customers are completely deprived of legal protection.

The claim can be submitted to the “Kitchen”, but we think the result of this situation is well-known. You can also write to the regulator if you find an honest one, but many regulators are public organizations that exist from the membership dues paid by the brokers. There is no much hope that they will give a penalty to any broker. The well-known regulators will defend a client only in the presence of a client’s lawyer, so the trader will have to hire a lawyer capable of solving and winning the international affairs, and they cost a lot ... It’s the only legal way to win against the scammers at FxPro. That is why many hard-working people are fooled around - FxPro broker understands its impunity in Russia.

The following user at this thread says that it is much easier to avoid the "Kitchen" than to try to prove that they are scammers.

The following advice goes from the trader who is no different from the previous one, the company FxPro will do everything possible to scam the client, they do not need the negative transactions, and positive transactions are often canceled.

Another trader writes that he is glad to get away from FxPro but he can’t. The trading platform freezes at the right moment, the spread grows, there is a limit to everything - the broker should not deceive clients in such a horrible way, it is just wrong.

    Constant "freezes" of the platform by Fx Pro

When trading at FxPro, you should be extremely attentive and, at the first attempts at draining, withdraw money from them. The range of ways to drain the client’s balance is extensive.

In addition to this, the support service will not help at the right time.

Another trader shares his trading experience from a real account. The MT platform often gave the message that the trade flow is busy. For other brokers, except FxPro, this platform works much better.

The client also complains about technical problems during trading with FxPro. No matter at what platform the broker opens an order, it always happens with delays. And this is not the only case that they explain by mysterious "hardware" failure.

The client, without waiting for normal trading conditions, leaves FxPro and starts to work with other brokers. In this case, the attempts to find out the relationship with the "Kitchen" does not accept, because he knows that it is meaningless.

    FxPro "loses" the connection before the release of important news

When dealing with FxPro, the clients often have to wait without trading at the market, the trading platform doesn’t send the message that there is no connection. Positions at the same time are opened and closed in a quite obscure way.

The client adds his previous review to the fact that FxPro brokers "loses" connection with its trading platform very frequently, it is not possible to trade on the news, as you sit for a long time and wait for the connection to be restored.

After that, a logical question appears - what FxPro is going to do this or is it happens for purpose?

    At the high level of the market volatility, the FxPro platform stops

Another FxPro client warns that at the high level of volatility at the market, the web platform at FxPro closes - the support service it as another "technical failure". In these cases, the most frequent issues happened with customer’s accounts, while the profitable transactions were canceled, and orders with a negative result for the customer were not revised.

    FxPro Financial Services Ltd does not give a chance to trade with a profit

The next client also considers FxPro as crooks, he described everything in detail in the review. We believe him.

    Scalping is prohibited by FxPro Group Ltd

Many traders earn on scalping, and it is logical to ask whether it is allowed to use such a strategy at FxPro or not.

The official representative of the FxPro broker answered the questions asked by the traders.

Summing up, the trader concludes that FxPro Group Ltd is a market maker for its customers and the company does not withdraw the transactions beyond their trading platform.

FxPro’s client complained that his account was blocked for scalping methods, although this strategy was not prohibited on the official website.

As soon as the client starts making money on the news’ strategy, he is immediately accused of using technical imperfections of the broker’s platform. Moreover, this strategy is commonly not only with FxPro, but it exists in almost all "kitchens".

    FxPro doesn’t allow trading on the news strategy

According to the representative of FxPro, they do prohibit trading on the news, but there is a plugin that every time delays the opening and closing of transactions. This is especially true to those customers who make good profits from trading.

The client revealed several transactions opened and closed manually. And everywhere the delay of a few seconds occurs - during this term, the exchange price changes.

In common, the situation with such transactions at FxPro is not clear, on the official website they position that it is possible to trade on the news, but they do not bring transactions to the market, and in large numbers cancel successful transactions via the arbitrage. Our opinion - it is better not to risk money. It is a very high risk that you will drain the possible profit and even got your account banned.

This is what a FxPro client who tried to trade on the news writes. As soon as he made a profit, FxPro quickly drained it to their benefit. What can we say? "Kitchen" as it is...

  FxPro difficulties with trading are not obvious at first

Changed exchange rates, slippage, no communication during data output - this is a small part of the problems that clients of FxPro broker have to face. All this and much more occurs when the traders successfully close orders, but if they drain their deposits, then everything will work like a clock.

    Technical failures began to take place after a year of trader’s work at FxPro

The scheme of luring is the same for all scammers. At first, everything is fine, and when the trader loses his vigilance, his account is fully drained. At the same time, there are a lot of ways to steal money, and it is practically impossible to prove the broker’s guilt. The scammers skillfully put all their shady actions to the treaties and regulations, the company is registered offshore, which means they are not subject to the judicial system of the country where they work. That is why if a client wants to prove the truth in a court, he will have to hire an international lawyer.

      FxPro client experienced the difficulties with bidding 6 months after the use of their trading platform

We posted the unbiased review of another FxPro client who proves the shady techniques used by these scammers. When the account is drained, a trader can’t close a position, since the trading platform "freezes" and opening a transaction is also impossible. The spreads. changed exchange rates and more led to the drained deposit of the customer. Technical support is practically absent unless it is time-consuming when you need to close the deal ASAP. Why? Because in this "Kitchen" only the broker can earn money, and the client simply has to carry his money obediently to these scammers.

    Technical issues with FxPro trading platform appeared in a month after the successful start

Different clients told that they didn’t have problems with the trading platform at first, there were no clear deadlines, most likely this is due to the success of traders. However, the more successful trader is, the sooner the problems start. Do not forget that FxPro will let you win the large sums to make sure to steal a bigger sum of money.

    FxPro Group Ltd applies plugins to scam the profitable clients

According to the former client, FxPro specifically monitors profitable clients to scam them. Many fooled traders quietly leave the company, others who are outraged also face the broker’s charges of using prohibited software. At the same time, the company does not provide any evidence and just ban with accounts with money.

    Opening new accounts at the "kitchen" FxPro will not solve trader’s problems

The next client also says that at the beginning he had not any complaints about the work of "Kitchen", the execution is good, the spreads were minimal, but happiness did not last long. Then happened the regular delays, expansion of spreads, etc. As a result, the client left FxPro. A year later, the trader decided to trade again with this broker, but nothing has changed - the same delays and drained deposits.

You might think that this is an accident, well, anything can happen, including drained deposits by the mistake of a trader. But not in this case. The client started an account under a different name, as soon as he started trading with the profit, the same problems started again. I doubt that this fact can be referred to any mistake, most likely it is already a scamming pattern used by the ‘Kitchen" FxPro.

It is logical after reading such reviews to ask - why to go back to the broker where you have already been deceived? Trader Dima tries to explain why people do so.

He explained in detail why he decided to check the reliability of the "Kitchen" once again, it seems that hope really dies last and you believe that it was an accident for the first time. But such tests are expensive. Of course, if you have many dollars to spend on such tests, then you can check it as many times as you like, although the result will be the same.

    Unfavorable terms for small customers of FxPro "Kitchen"

The client notes that over time, the working terms at FxPro Group Ltd holding company are deteriorated, and it is very risky to keep a large deposit with them.

    Negative reviews about FxPro are not really black PR posted by their competitors

Initially, the client may not notice any problems in the work of the trading platform and the communication with the server. However, sooner or later, "Kitchen" will begin to scam the trader, and here there will be hangs, gaps and other methods of dealing with a successful client. Therefore, the forums can be found mainly 2 types of reviews. Positive reviews are written by customers who have not yet experienced the charms of technical problems, and negative reviews come from those who have already drained the deposit at FxPro. Very often, traders who are satisfied with everything change their opinion about the broker in its favor.

In particular, deceived clients of FxPro willingly start the new discussions with other victims of this "Kitchen".

Here is another trader who personally tested the "black PR" from competitors. Only it is strange that instead of refutation, he writes that the negative reviews are true to life...

Legal aspects related to the actions of FxPro

FxPro Group Limited is an international holding company that was registered in 2006 under the name EuroOrient Securities and Financial Services Ltd. In 2010, the name was changed to FxPro Financial Services Ltd. It consists of two companies: FxPro Financial Services Limited, registered in Cyprus (the regulator is CySEC) and FxPro UK Limited, registered in the UK (the regulator is FCA). The company provides the opportunity to trade CFDs in currencies, stocks, futures and precious metals to physical and corporate clients.

  Legal entities representing FxPro

According to information from the broker’s website, the operational headquarters of FxPro is registered at the judicial address: Karyatidon Street 1, Ypsonas 4180, Cyprus.

Details on the map area where the office of FxPro Group Ltd is located.

According to information from the broker’s website, the FxPro office located at the place of official registration is in the industrial zone under special security. It is fenced with barbed wire, has video surveillance around its premises. Access to the FxPro territory is forbidden, the guard did not let the Brokers Pro’s representative enter the territory.

Oddly enough, but even traders on the forums write about it.

The FxPro Group Ltd headquarters in England is located at 13/14 Basinghall Street, London.

The administrative office of FxPro is registered in Monaco at Boulevard des Moulins, 26.

Until 2004 Cyprus was an offshore territory with tax benefits. But in 2004, Cyprus joined the EU and pledged to follow EU legislation and Directives of the European Parliament, which Cyprus basically accepted but not on the full terms. This partial compliance with these new laws made it possible to remove Cyprus from the blacklist. However, the company is subject to Cyprus law, which means it will be held there in the event of a trial. It means the client who uses FxPro will be required to attend in person to all sessions or to hire an international lawyer, which will result in huge expenses for the client.

  CEO management of FxPro holding

The CEO of FxPro Group Ltd is Charalambos Psimolophitis.

Lenas Thoma works as a financial director.

Eleni Ellina works as Chief Compliance Officer at FxPro holding.

Edward Anderson is mentioned on the official FxPro website as a sales director.

On the website of FxPro Group Ltd, Conor O’Driscoll is listed as the UK office manager.

Peter Aust is Head of Client Relations at FxPro.

The official website states that Lianna Rumsey is the Head Of Customer Support.

  Liquidity Providers of FxPro

FxPro does not hide its liquidity providers but also mentions about them on the official website in fine print, so to speak, the screenshot is attached below.

Everything seems to be good and that should not alarm the trader, but there is BUT ... When outraged customers try to find out who is the supplier of their exchange rates, this turns out to be secret information that CANNOT be disclosed to customers. Why? It’s very simple, because in this case, the trader may become a victim of scams.

Approximately the same answer was received by the next client, registered under the nickname Oleg O. The problems may be different, and the answer from the representative of the company is about the same.

The answer from representatives of the holding FxPro Group Ltd.

But the answer to the trader was clearly not satisfied with the representative of FxPro, so he tried to get an explanation for the third time. And did he receive the explanation from FxPro employees? They cannot publicly admit that they deliberately give incorrect exchange rates.

  Customer agreement with FxPro broker

Now consider the official documents of the company FxPro. Any cooperation must be accompanied by the signing of the contract. This broker is no exception. However, the search for at least an electronic version of a customer agreement or regulation was accompanied with great difficulty, especially for a Russian-speaking client. The official website simply does not provide such information, while the community of Russian-speaking customers is pretty big. It is clear when the company writes that in controversial points it is necessary to rely on the English version of the customer agreement, but the translation into Russian still exists and is available to customers from Russia.

At the time of this writing, the official website has changed and added the PDF-files with agreements, contracts, and regulations to the legal information section. But do not rush to get happy, since these documents were left without any translations Russian. Well, at least the English version can be reviewed.

A detailed search for information on contracts on the official website of FxPro Group Ltd resulted that it was not necessary to sign documents at all. And what to do if the client needs a contract or a trader is interested in the forum? Then you have to make an application to the head office in Cyprus - replies the representative of the company FxPro. Yep, not suspicious at all.

    Non-existing protection from draining the balance for FxPro clients

According to the official website, FxPro offers a different level of protection of money to customers, as a result, there must be transparency and you can achieve the absence of a conflict between a broker and a client. Is it really so? In reality, this does not prevent deceiving and draining the accounts of customers, confirmed by a large number of negative reviews.

The same can be referred to as the protection against a negative balance. In reality, the accounts quickly and confidently become negative, the client loses his money and even receives the debts.

The client wrote in his review that all this protection is complete nonsense and lies. He asks to write on the website a true spread, the maximum, that is sometimes 3-4 times higher than the allowable value and only in this way takes the transaction to a negative balance. Do not believe the nice advertising of "Kitchen".

    Russian FxPro subsidiary has no relation to the foreign head office

FxPro company located in the Russian Federation has nothing in common with the work of foreign offices. Without proper legislative regulation, the entire forex market in Russia is one big "kitchen".

The Russian branch of the company FxPro was formed on the basis of the broker "Berezan", even the management did not change. It means, they continue to deceive customers but under a different title.

Another trader remembers the brokerage company "Berezan" when they offered the payment of 25% of the sum of the drained deposit of those customers who initially were brought to this company by this trader. After joining FxPro, the methods of stealing money, apparently, have not changed for this company under a different name.

However, traders write that in the European branch of the holding FxPro Group Ltd is no better. They also scam and steal money from customers. It is better not to trust these guys in any country.

  How does FxPro Group Ltd make money?

The forums can often find the information from representatives of FxPro, proving that they work on the agent-client model. So, they withdraw absolutely all positions of a trader to an international bank directly through major brokers. The role of these major partners is often played by large banks. This means that when a trader sends an order, his order automatically enters through a fixed major broker to the liquidity provider. The so-called “liquidity aggregator” is engaged in the search for the best exchange rate - in a few seconds, it provides the best solution to the sent request of a Forex broker’s client. Does FxPro Group Ltd use this model in reality?

However, according to data from FxPro representatives, they do not send every transaction to the market, but close at their own prices, for this very reason they have so many canceled deals and gain the profit. And if they don’t send your order to the market, what kind of the agency-client scheme of work does FxPro Group Ltd use?

A logical question appears - why do these situations occur when the broker cancels a trader’s deal? Someone is obviously cheating here, whether the broker or the aggregator - bu the major broker does not bring deals to the market ... So there is only one option left.

To answer this question, the trader refers to the explanations given by a representative of FxPro - they explained that they close a transaction if it is not clear at what exchange rate for closing and it is also not known who received this transaction. And it is positioned as a market performance ... This explanation only triggers laughter and bewilderment - how can you trust such "Kitchen" and bring your money to them?

Many traders are naive enough to believe that the company’s profit works and for them it’s not important that the transaction went negative or positive for the client, they will have a percentage in any case. However, in reality, this turns out to be a hoax again. Then a natural question appears, so what did the international company FxPro Group Ltd do with its major capital?

The author of the review is explained in detail that the information about the conclusion of transactions to the market by the company is a fraudulent scheme. "Kitchens" in such way attract new customers, nothing more. This office, like the others, does not bring any transactions to the external market, which means it directly depends on the exchange rates of its customers.

Then another user explains in detail that honest companies will not even take large sums, since they are not brought to the market.

That is why the company terminates contracts with its partners for attracting new customers, concludes the author of the post below. The more successful the bidding for customers is, the less the “Kitchen” will profit. We have already considered the information that for no reason they have terminated contracts with many partners. It is another proof that this “Kitchen” broker is not possible to make money on it, the clients will drain their capital sooner or later.

In fact, the company is a financial Ponzi scheme, pyramid. The same opinion shares the next trader who warns new traders to stay away from this broker.

The next user also has the opinion that the company FxPro earns on deceiving customers. This the reason why they left the market in the United States, as they were not able to deceive so many people.

    There is a conflict of interest for FxPro customers

FxPro employees often draw the attention of traders to the fact that they lack a conflict of interest with customers. They post such information on the website and on forums. However, former clients do not just describe the situation in the same way. Here is the next post about the same fraud. The trader explicitly states that all the information about the absence of a conflict of interest is a lie, that a lot of deception for raising the reputation of the FxPro office happens. Don’t be fooled by their ads.

For another client, the execution of orders began to take place with delays, in the same way as for the previous trader.

The next trader also doubted there is no conflict of interest.

The conflict will be in any case, the trader sums up, since the liquidity providers are the same “Kitchens”, but only bigger.

Another opinion about the conflict between the broker, the client and the liquidity provider.

In pursuit of the speed of orders’ closing, FxPro began to use a strange scheme, they close the orders on their own terms and only then transfer them to the liquidity provider. Many traders write reviews that this race for speed will not lead to anything good. In this case, the client who trades on the news always risks having his profits drained. Due to its actions, the company loses profitable customers, and in addition, also accuses them of fraud.

  FxPro warns the customers about the possible risks

The broker is obliged to warn the clients about possible risks. On the official website at the very bottom and in the very fine print you can find the information about the risks.

Next, we look at the corresponding section, which appeared not long time ago, as well as with other official documents. Open it and you will see the English version only. For the Russian-speaking client, this broker does not have any translated document.

  The licenses given to FxPro broker

FxPro Group Ltd reports public access to all necessary licenses at various levels. However, when trying to examine them, no copies of these documents can be found. When you click on the links listed on the website, you are transferred to the websites where it is written that the company has a legal right to work and has a corresponding license. But there is no electronic/digital copy of a license proving these words.

Follow the link of the first "license" and look closer to the information. Pay attention to the fact that the license was given to Eduardo Gavotti, but it does not include any members of FxProo management.

Another interesting fact is that just a month ago when we collected data for this article, the person mentioned in this license was Eleni Ellina, Chief Compliance Officer at FxPro Group Ltd. Why do the names in the licenses do not correspond? Should you trust such a license if it is regularly updated? Use your head and make a decision.

So let’s go through the second link of the license No. 178/07, issued by Cyprus. It turns out even more interesting. It was given for the legal work with the services in the exchange of foreign currency if they are associated with the provision of investment services, investment research, and financial analysis.

Let’s follow the third link and study the license No. 45052, issued by the Financial Services Board. It is also given to Eleni Ellina. The question appears - why does FxPro CEO not appear in any official document?

The opinion of traders on the availability of such licenses is not flattering.

The company FxPro UK Ltd has been regulated by the FCA organization.

FxPro Financial Services is licensed by Cyprus and is regulated by CySec - Cyprus Securities and Exchange Commission.

In addition, FxPro Financial Services Ltd has received a license for its activities in South Africa.

However, the majority of FxPro clients are from Russia and the CIS countries, but FxPro has not received a license to work legally in these countries - neither FxPro Financial Services Ltd nor FxPro UK Ltd.

    CySec does not help clients of FxPro

In general, it should be mentioned that FxPro Group Ltd is very concerned with its license given by the CySec regulator. However, more than once FxPro traders wrote that it is useless to wait for the protection from the regulator. In most cases, CySec will never respond to a complaint of a client.

And if CySec answers, then the complaint is briefly accepted, and the trader is unlikely to ever know the result.

The client writes that he has been waiting for the regulator’s response for more than a month. The same situation was with the emails sent to FxPro office. Although upon receipt of the complaint, CySec was obliged to check the broker’s activity. The Forex "Kitchen" client is basically deprived of any protection.

Another trader mentions that the documents do not state that they are subject to the decisions of the regulator. There is only a clause according to which the company is subject to the decisions of the court of Cyprus, only such case is mentioned. It means that all FxPro talks about the regulators and protection lose all meaning.

The company will deny receiving a complaint from a client. And it is impossible to prove that the complaint reached the office of CySec.

In general, if to consider the activities of the regulator and what sanctions against a negligent broker they can apply, then we will see that if a trader manages to prove he or she is right, the broker is not in danger at all, besides small fines. The regulator can be trusted because it never investigates the complaints from the traders.

    The FCA does not consider complaints from EfIxPro clients without a lawyer

Many traders are naive enough to believe that European regulators will help them avoid being tricked by a broker. That a mistake to think like this... All these regulators live on the contributions of their members, a.k.a. brokers, which means all these loud words can be attributed to the method of fooling people around while doing nothing to prevent scams. No regulator will consider a case without international affairs attorney. And this opinion is shared even by members of the arbitrage commission of KROUFR. They are far from ideal, but even they have no confidence in the regulators FCA or CySec.

If something happens, then it’s no one can protect the trader’s interests, the support service at FxPro does not solve customer problems but only tends time. The company is not a part of KROUFR, which means they do not consider such matters. The FCA regulator is also not responding to regular traders.

  FxPro and its Privacy Policy

FxPro doesn’t have anything extraordinary in their ToS or Privacy Policy, except for one clause, according to which they can disclose personal information to a group of individuals, including advertisers.

How do people react to the paid reviews about FxPro broker?

Finding information about the FxPro broker on the YouTube channel showed no result. Here you can find various videos, reviews, platforms reviews, training videos from the company and the advertising of their educational course. Many of them have the comments disabled. The question appears - why? Probably, because people could not leave a real review of a broker and tell about their experience. Many videos are made by the broker’s partners who make money by inviting new clients. There are a lot of training videos from FxPro Academy, the purpose of which is to show the trader how easy it is to make money with FxPro, how it is convenient and fast. As a result, people believe in great promises and lose their money eventually...

  Review of the broker FxPro on RBC TV

The user is delighted with the humor of the interviewer and the "ingenious" responses of the FxPro employees, who without any irony tell how they steal money from customers.

Another user added that with such teachers a.k.a. story-tellers nothing good can be learned.

  FxPro analytical reviews do not reflect the situation on the market

Every day Roman Pavlenko on the official FxPro channel uploads the market’s analysis. ‌However, traders repeatedly emphasize that all these reviews rarely have anything in common with reality.

The Technical Support of FxPro often ignores its customers

Another question - how to avoid dealing with Forex scammers? It is very simple to use the given information for analysis and think with your own head, instead of listening to the others and blindly accepting the advice of various blogs, pseudo-traders who allegedly make money with this broker. If you hope that your problem will be solved thanks to the technical support of FxPro, then you are wrong. They do not work for the interests of their clients. Yes, they will help you to set up a trading platform, but they will ignore your request if you notice any suspicious activity on FxPro. In order to avoid scamming, you need to stay away from the "Kitchen" as far as possible.

  FxPro Support Service does not resolve the issues in favor of customers

The client of FxPro, Svetlana, complains about the frequent problems during trading, but the Support Service will answer her request in a day (in the best case). Usually, it takes up to several days until getting a response. Don’t you think that it is not serious for a broker who claims to be the company with European quality of services...

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  The Technical Support of FxPro does not rush to respond to their customers

The next client was also left alone with his problems because the support service of FxPro did not respond to him for days. Such an attitude made the trader believe that it was time to leave FxPro broker, but the withdrawal request also was not answered. This is how the company works - slowly and silently draining its customers’ time and money.

Another trader writes about the inaccessibility of the Technical Support of FxPro Group Ltd.

The support service refused to help the client to set up the trading platform due to the close ending of the working day, although they are supposed to work in shifts.

The next client is wondering how you can trust the company with your money if it is difficult to chat with the Support Service? You have to be a fool to believe these scammers.

After analyzing a large amount of feedback, it can be concluded that the main reasons why customers are not satisfied with the support service of FxPro are technical issues with the trading platforms and the poor quality customer support. These are the points that the user mentioned in his review; he and many other traders are not satisfied with the scamming methods of this "Kitchen". Actually, these are the main reasons why FxPro clients lose money.

  FxPro Financial Services Ltd responds to the customers in weeks

Another trader writes about waiting for a long time while the support service of FxPro responses. It is strange to trust the "Kitchen" whose support service simply does not want to respond to customers in a timely manner.

  An example of a conversation with the Technical Support of FxPro Group Ltd

Check the conversation of FxPro Support Service with the client - they demonstrate "amazing competence" but the problem was not solved, they just shrugged their shoulders and that was all. It means that the reviews with the praises of the quality and efficiency of technical support cause certain doubts.

Below you may find a screenshot of trading platforms posted by the client.

The problems with the organization at FxPro brokerage company

Forex is becoming more and more popular with the day after day, the number of people who want to make money on the difference in exchange rates is growing at an incredible speed. However, this also means that even now the "Kitchen" has enough customers - both buyers and sellers. However, they have other goals... We want to say that it is foolish to hope that the "Kitchen" will pay even $20. In any case, you need to work with more reliable and proven companies. And below you will find the useful tips in the guide "How to recognize the Forex "Kitchen":

- Pay attention to the procedure of opening a trading account from a chosen broker. Contracts, which are concluded through web forms, remotely, on the basis of electronic documents do not have legal force (in the Russian Federation there is no law that proves an electronic signature). It is necessary to open an account with the obligatory signing of the paper documents in two copies;

- Specify the methods of transferring money to your trading account. All brokerage companies must accept bank transfers and wire payments. With the e-payment systems like Yandex or PayPal, the things are a bit shadier; such payments can’t be used in legal schemes of the brokerage companies;

- Working conditions and schedule. Mini- and micro-accounts with the high leverage Forex (from 1:200 to 1:1000) are aimed solely at attracting small investors, non-professionals and new players who try their hand at Forex markets. The deposits of this kind do not allow the trader to build a simple money management system, and in combination with sufficiently high leverage, they ruin the trader’s strategy. Regarding the working schedule of a company, the broker should provide access to the market from Monday morning to Friday night;

- Convenience and capabilities of the proposed trading platform (special software for analyzing the market and performing various financial operations). In most cases, it should be provided free, at least most features. Here you should pay attention to the possibility of opening a demo account, the availability of a detailed user manual and a mobile version of the trading platform via a smartphone or tablet.

  FxPro "Kitchen" pays for the reviews to get the best places in the online ratings

The trader who is a former client of FxPro talks about the negative experience with this broker. In general, he believes that the rating of this "Kitchen" was achieved with many paid reviews. Believe it or not - this review is a private matter for everyone; personally, he is sure about the biased reviews.

The user Svetlana is also sure that the employees write positive reviews about their own company - FxPro, and that is why a high rating appears. But the highly rated brand does not mean that they will not deceive you. Do not trust the broker only on the basis of paid user reviews. Any information should be analyzed and verified, because if you fail then you will lose money.

FxPro Group Ltd is also rated low by Masterforex-V Academy’s students. The main negative feedback related to the technical side of their servers. The complaints about "freezes", slippage, strange exchange rates, difficulties during registration and the withdrawal of money. The list of drawbacks is huge, except that there was no precedent for withdrawing money by the Academy’s students, so this broker was not blacklisted by the website, but their recommendations to new traders have an increased risk of trading with this broker.

The client writes that FxPro is an advertised brand with a lot of PR and marketing, but there is no sense. Their servers work poorly, often lose touch, the spread is much higher than the other brokers offer. Think wise before transferring your money to them.

  FxPro does not notify its customers about the changes

Many brokers generally do not send the notifications to their clients and FxPro is not an exception. There are a lot of unbiased reviews left by not satisfied traders. The client sent a question to the support service of the changes in the tools but they did not wait for a response from them.

  FxPro Group Ltd does not notify its customers about the technical changes

FxPro specifically provides inaccurate analytics for traders - another trader writes. For this reason, he lost 6,000 dollars. This "Kitchen" does not take any responsibility, and the trader does not have to wait for legitimate decisions in cases of errors of the company or their employees. Count only on yourself, and it is better not to trust them with your money. This happened due to the departure of analysts from FxPro company.

  FxPro Forex "Kitchen" does not provide any training courses for newcomers

The trading platform of FxPro is not aimed to teach small investors or traders, so there are practically no basic introductions or training courses.

  FxPro charges a huge commision

FxPro broker charges a huge commission for money transfers and transactions on their website, such policy complicates the trader’s work with the platform and drains his money.

The trader cited the contract clause according to which the company reserved the right to refuse a client’s request to withdraw money in a certain way and to offer a trader to cash out money via a partnered bank with a huge commission.

  Fx Pro "Kitchen" can easily refuse a trader in opening a new account

The trader is shocked that he was denied the registration at FxPro because he lives remotely from the place of registration. However, not all people live at the place of their official residence and this does not make them solvent. The company’s position has remained a mystery to me.

Another trader writes that he also failed to pass verification with FxPro, but after he studied the negative reviews about this broker he did not regret it.

Another trader of FxPro has been declined in opening an account. He was not explained why such a decision was made. After many hours of investigation, it turned out that they had refused him because of the trader’s accusation in practicing arbitrage.

  Broker FxPro tracks down and removes negative reviews

The sarcastic story about a dishonest broker by a comedian with the nickname Anton Ch. appeared on many Russian websites and forums. FxPro representatives responded in a strange way to this story and started to remove the funny story from all threads and websites where they could. Such behavior caused an outrage of users, and many traders who did not have time to read it began to look for it online. The story doesn’t mention any names, but the management of FxPro took this story personally and arranged a hunt for the author... Apparently, there is some truth in this story about a dishonest broker...

Eventually, the user received an answer to this question - they said, Anton Ch. is being promoted at the expense of a company with the worldwide reputation and the complaints of deceived traders are just his wild fantasies.

But let’s think about it - if a company with the worldwide name and reputation its owners should not worry about some chats and humorous stories that didn’t specify any names. The impression was made that the "internationally popular" FxPro broker is simply afraid that after reading the story, the traders will make a conclusion and realize that there is some truth in these stories.

Other users actively encourage Anton Ch. and ask him to continue the series of his funny stories.

‌ Another user also asks to continue the fight for this story, if deleted, it means FxPro will manage to hide the truth...

Another user on another site writes the same thing - you cannot take these stories seriously, but the reaction of the broker is simply ridiculous. He says the guilty mind is never at ease...

FxPro has started an online war against Anton C. They accuse him in black PR, read the message below from the broker’s representative. The absurdity of the whole situation caused by FxPro is just pathetic.

  FxPro customers are advised to open deposits immediately for a large amount

The staff strongly recommended the client to open a deposit for the sum of $10,000-30,000. However, the trader did not dare to trust his money to some guys in Cyprus. And he did the right thing.

  The negative attitude towards customers who have lost money at FxPro

When, after numerous scams of this dealing center, the client loses money, then the attitude towards him drastically changes to the worst possible. The deed is done, the scammers do not have any desire to talk with such a client. The support service won’t answer when he will demand money back, because no one plans to give them back. Evaluate the risks of working with such a "Kitchen" before giving them your money.

The attitude changes especially when the client refuses to transfer money to the account, then in a rude manner they can tell the trader to mind his own business.

Video clips for the Russian-speaking Internet community

Sources and references

  Article Creator

The author of this article wished to remain anonymous, due to the close connection to the sources and the possible retaliation from FxPro because of posting the information about the activities of this broker, its employees and mentioning the cases of numerous clients this broker scammed. The items published in this article are personal opinion due to the research made by the author - such opinion was formed in the process of working at this article. The words of the article’s author about FxPro need to be regarded as a personal opinion that was based on practical experience and participation in the scamming brokerage business.